Unfortunately, the relationship between the popularity of concepts and their richness in terms of content has an inversely proportional mechanism. The more popular a concept becomes and the more it is repeated, the emptier its content becomes.
The culture of consumption erodes thoughts and ideas like physical commodities.
The concept of “sustainability”, which has been in our lives for a while, suffers from the same problem.
Nowadays, everyone has a “sustainability” story on their lips. But how full are these stories?
The answer is yours…
Of course, when we think independently of all this, the concept of “sustainability” is of indisputable importance. It is inevitable for all individuals and organizations to think about this concept for a livable world and future. “Sustainability”, which derives its power from environmental awareness, includes all elements that affect the environment. Production, product, material, organization, consumption, process and of course marketing… Every “thing” you can think of has to pass through the sustainability filter.
From a marketing perspective, we have to admit that customers are much more likely to engage with sustainable brands. The challenge is to create meaningful, impactful sustainability messages that appeal to your target audience.
A study conducted by Google on this important topic contains important data.
Google asked more than 3,000 users from different backgrounds to report sustainability messages that they felt did not appeal to them.
Using artificial intelligence to determine how users felt about certain images, text and creative approaches, Google clustered and analyzed thousands of opinions by theme. The research revealed the three most common sustainability-related marketing problems:
Problem 1: Being limited to education campaigns
According to the research, consumers are knowledgeable about sustainable consumption habits, but are desperate to adopt them more easily and less expensively. Many complain that they cannot afford to consume sustainably. Instead of repeating common slogans and overwhelming consumers with information they already know, developing sustainable products and making their existing products sustainable is the most efficient way out for brands.
Problem 2: Making negative warnings to draw attention to the problem
Using dramatic rhetoric and visuals to grab consumers’ attention can distract them from the issue. In theory, it may seem logical to use emotive messaging to clearly communicate the seriousness of the issue. But practice doesn’t always match theory. Instead, it is much better for brands to engage in sincere and meaningful sustainability activities and communicate the positive developments they have achieved as a result of these activities to consumers.
Problem 3: Giving unrealistic, empty messages
Perhaps the most dangerous thing for a brand to do in sustainability or any other area of social responsibility is to give the appearance of “just following trends”. According to Google’s research, some consumers describe brands’ sustainability messaging as “self-justifying, exaggerated or unconvincing”. These findings are supported by another survey of senior corporate executives. According to this research, 6 out of every 10 senior executives say that brands exaggerate their sustainability efforts and provide misinformation. In response, brands need to base their sustainability and social responsibility messages on data and facts.
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